Counselling and Support Services – Albany

The services below provide counselling and support services related to domestic violence, if you need immediate assistance call 000 or 1800 RESPECT on 1800 737 732.

Anglicare WA Albany

Counselling Service

Counselling is offered by trained professionals who can assist with a wide variety of issues. Counselling can be provided to individuals, couples or families. Counselling is available at Anglicare WA sites across WA. They also offer telephone counselling for people who cannot attend in person, including those who live in rural or remote regions.

AddressSt John’s Anglicare Centre, 44 Collie Street
 ALBANY, WA 6331
Phone(08) 9845 6666
Emailinfo@anglicarewa.org.au
Website urlhttps://www.anglicarewa.org.au/get-help/relationships-and-separation/counselling

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Headspace Albany

Youth Counselling and Mental Health

Headspace Albany supports young people 12 – 25 who are experiencing mild to moderate mental health concerns and/or substance use issues, and their family and friends.

Headspace Albany is easy to access for young people and their families, with no referral required to use the services.

PLEASE NOTE: headspace Albany is moving some services to screen to screen and phone-based delivery, in line with the recommendations around keeping safe physical distance. Some counsellors will be starting work from home next week, and where possible they ask that everyone accessing support think about getting in touch via phone or video conferencing.

HOURS:

  • Monday – Tuesday: 9am – 5pm
  • Wednesday: 9am – 8pm
  • Thursday – Friday: 9am – 5pm

AddressSt Emilie Way
 ALBANY, WA 6330
Phone(08) 9842 9871
Emailinfo@headspacealbany.com.au
Website urlhttps://headspace.org.au/headspace-centres/albany/

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Relationships Australia

Counselling

Counselling is an opportunity to discuss issues that are causing concern in a supportive, respectful and confidential environment. People can attend counselling as individuals, couples, or as a family. Counselling for children is also available. Fees for counselling per session is based on a sliding scale, according to the household income.

HOURS:

  • Monday – Tuesday, Thursday – Friday: 9:00am – 5:00pm
  • Wednesday: 9:00am – 9:00pm

Address29 Albany Highway
 ALBANY, WA 6330
Phone6164 0530
Website urlhttps://www.relationshipswa.org.au/locations

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Albany Youth Support Association

Support Program

Tracks is a support program for young people aged 12 to 25 and their families. It aims to improve the wellbeing and mental health of young people by providing youth work, case management and shared-cared response from a range of services. We work together to care for and support the young person and their family.

Address19 Prior Street, Centennial Park
 ALBANY, WA 6330
Phone(08) 9842 2082
Emailclientintake@aysa.org.au
Website urlhttps://www.aysa.org.au/programs-initiatives/tracks/

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Salvation Army

Recovery Program

Celebrate Recovery is a Christ-centred, 12 step recovery program for anyone struggling with hurt, pain or addiction of any kind.

HOURS:

  • Sunday Evenings at 4pm – 6pm

Address152-160 North Road
 ALBANY, WA 6330
Phone(08) 9841 1068
Emailcorpsofficer.albany@aus.salvationarmy.org
Website urlhttps://www.salvationarmy.org.au/albany/

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Salvation Army

Street Chaplains

Salvation Army chaplains are available from 10pm till 3am in popular night spots of Albany. Need to chat, have a break, get assistance. Look for our chaplains.

Address152-160 North Road
 ALBANY, WA 6330
Phone(08) 9841 1068
Emailcorpsofficer.albany@aus.salvationarmy.org
Website urlhttps://www.salvationarmy.org.au/albany/

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Department of Justice

Victim Support Service

The Victim Support Service provides free, confidential counselling and support services for all victims of crime. These services are provided by professional counsellors and trained volunteers. Services available to victims of crime include:

  • Counselling and support
  • Providing information and referrals to other support services
  • Helping victims write a victim impact statement
  • Preparing and supporting victims during a court case
  • Helping victims obtain information on the status of police investigations
  • Providing support when making an application for a restraining order
  • Providing information about criminal injuries compensation
  • Helping victims understand their rights within the criminal justice system
  • Providing information on the status of convicted offenders in WA, through the Victim Notification Register

AddressAlbany Courthouse 184 Stirling Terrace
 ALBANY, WA 6330
Phone(08) 9845 5222
Website urlhttps://courts.justice.wa.gov.au/V/victim_support_service.aspx

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State and National Counselling Support Services

Crisis Care Helpline

Crisis Helpline

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. Telephone Crisis Care when:

  • You are concerned about the wellbeing of a child
  • You are escaping domestic violence and need help
  • Arguments are causing unhappiness and problems in your family;
  • You are alone or afraid and urgently need to talk to someone; you are homeless;
  • You need counselling, information or other support.

HOURS:

  •  24 Hours, 7 days

Phone(08) 9223 1111 or 1800 199 008
Website urlhttps://www.dcp.wa.gov.au/CrisisAndEmergency/Pages/CrisisCare.aspx

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1800 RESPECT

Sexual Assault and Domestic and Family Violence Service

1800RESPECT is a national sexual assualt and domestic violence counselling service. 1800RESPECT provide support and  counselling for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.

They can be contacted by phone or online chat, 24 hours a day, seven days a week.

Phone1800 737 732
Website urlhttps://www.1800respect.org.au/

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Women's Domestic Violence Helpline

Women's Support Service

The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence.

This includes:

  • Phone counselling
  • Information and advice
  • Referral to local advocacy, support services
  • Safe accommodation if required; and support in escaping situations of family and domestic violence.

Phone(08) 9223 1188 or 1800 007 339
Website urlhttps://www.dcp.wa.gov.au/CrisisAndEmergency/Pages/Women%27s-Domestic-Violence-Helpline.aspx

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Men's Domestic Violence Helpline

Men's Support Service

The Men’s Domestic Violence Helpline is a state wide 24 hour service.  This service provides counselling for men who are concerned about becoming violent or abusive.  The service can provide telephone counselling, information and referral to ongoing face to face services if required.  Information and support is also available for men who have experienced family and domestic violence.

HOURS:

  •  24 Hours, 7 days

Phone(08) 9223 1199 or 1800 000 599
Website urlhttps://www.dcp.wa.gov.au/CrisisAndEmergency/Pages/Men%27s-Domestic-Violence-Helpline.aspx

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Mensline

Men's Support Service

MensLine Australia is the national telephone and online support, information and referral service for men with family and relationship concerns. The service is available from anywhere in Australia and is staffed by professional counsellors, experienced in men’s issues.

HOURS:

  •  Online Chat: 24 hours, 7 Days
  •  Counselling: 24 Hours, 7 Days
  •  Video Counselling: 24 Hours, 7 Days

Phone1300 78 99 78
Website urlhttps://mensline.org.au/

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Kidshelpline

Crisis Support

Kids Helpline is Australia's only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25. Kids Helpline counsellors are available 24 hours a day, 7 days a week, to talk to you. No problem is too big or too small to call Kids Helpline about.

HOURS:

  •  24 Hours, 7 Days

Phone1800 55 1800
Emailwww.kidshelpline.com.au/kids/get-help/email-counselling/
Website urlhttps://kidshelpline.com.au/

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RuralLink

Mental Health Service

Rurallink gives easy telephone access to experienced community mental health staff, with a focus on supporting people with mental health issues. It is a confidential service that meets the needs of the community and delivering continuous care and support where needed. The service provides a single point of contact providing information, advice, assessment, and where required, referrals to other mental health services.

HOURS:

  • 4.30pm – 8:30am Monday to Friday
  • 24 hours Saturday, Sunday and public holidays

Phone1800 552 002
Website urlhttps://www.mhc.wa.gov.au/getting-help/helplines/rurallink/

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LifeLine

Crisis Support

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. They offer telephone, online chat and text support services.

HOURS:

  •  24 Hours, 7 Days

Phone131 114
Website urlhttps://www.lifeline.org.au/

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Suicide Call Back

Mental Health Crisis Support

Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. Suicide Call Back Service services include telephone chat services, online chat and video chat.

HOURS:

  •  24 Hours, 7 Days

Phone1300 659 467
Website urlhttps://www.suicidecallbackservice.org.au/

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Beyond Blue

Crisis Support

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live. Beyond Blue services includes:

  • Telephone support
  • Online chat
  • Email support
  • Online forums.

HOURS:

  • Telephone Service: 24 hours/ 7 days a week
  • Online Chat: 3pm - 12am, 7 days a week
  • Email support - get a response in 24 hours
  • Online forums - 24 Hours, 7 days a week.

Phone1300 22 4636
Website urlhttps://www.beyondblue.org.au/

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The Samaritans

Mental Health Support

The Samaritans is a Western Australian based not for profit organisation telephone counselling for all sorts of worries including:

  • Relationship or family problems
  • Loss and bereavement
  • Financial worries or job-related anxiety
  • School, college or study-related stress
  • Illness – your own or someone you care for
  • Addiction or substance abuse
  • Thoughts of suicide

HOURS:

  •  24 Hours, 7 days

Phone135 247
Emailsupport@thesamaritans.org.au
Website urlhttps://thesamaritans.org.au/

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eheadspace

Youth Mental Health Support

eheadspace provides free online and telephone support and counselling to young people 12 - 25 and their families and friends. If you’re based in Australia and going through a tough time, eheadspace can help.

HOURS:

  •  9am - 1am (Melbourne Time), 7 days

Phone1800 650 890
Website urlhttps://headspace.org.au/eheadspace/

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Blueknot

Childhood Trauma Support

Blue Knot Helpline is a specialist service which support adult survivors of childhood trauma and abuse, parents, partners, family and friends as well as the professionals who work with them.

HOURS:

  •  Monday - Sunday: 9am - 5pm AEST

Phone1300 657 380
Emailhelpline@blueknot.org.au
Website urlhttps://www.blueknot.org.au/

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QLife

LGBTI Support Service

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country. Services are for LGBTI individuals, their friends and families, and health professionals in Australia.

HOURS:

  •  3pm - 12am, 7 days

Phone1800 184 527
Website urlhttps://www.qlife.org.au/

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Patricia Giles Centre

Family and Domestic Violence Support Service

Patricia Giles Centre provides assistance to those experiencing or escaping family and domestic violence though women's and children's counselling, the safe at home program, housing support programs and safe accomodation in a crisis or emergency.

HOURS:

  •  Monday - Friday: 9am - 5pm

Phone(08) 9300 0340
Website urlhttps://www.patgilescentre.org.au/

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Gambling Help Online

Gambling Support Service

Gambling Help is support for anyone affected by gambling. Services include:

  • Free 24/7 chat and email counselling and support services
  • Professional counsellors with expertise in problem gambling and online services
  • A stepping stone for further help-seeking, including telephone and face-to-face gambling services
  • Extensive website content, self-help information and weblinks for additional support.

HOURS:

  •  24 hours, 7 days

Phone1800 858 858
Website urlhttps://www.gamblinghelponline.org.au/

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